Transforming Complex Care Services with Technology

Best Practice Series

Thank you to everybody who joined our webinar ‘Best Practice Series: Transforming Complex Care with Technology’ last week. If you missed or would like to rewatch the session, you can find the full video further down the page.

We would like to extend a big thank you to all of our speakers, Katie Thorn, Anne Tebbs, Mark Douglas, Katie Butlin and Julie Mackinnon.

Introducing Just Roaming

Best Practice Series: Transforming Complex Care Services With Technology 1 - Just Checking

Just Checking’s Managing Director Amy Lewis introduces Just Roaming, discussing the service offerings and features of the technology.

Our mission with Just Roaming is to deliver better care and support through the thoughtful use of technology.

Katie Thorn

Best Practice Series: Transforming Complex Care Services With Technology 2 - Just Checking

Katie kicks off the session by discussing Digital Care Hub’s ongoing learning disability research and digitisation in the adult social care sector.

Technology enabled care is vital to respond to a tidal wave of demand and complexity.

The Willows

Best Practice Series: Transforming Complex Care Services With Technology 3 - Just Checking

Anne, Mark and Katie together tell the story of Nottinghamshire County Council’s new supported living service, ‘The Willows’, covering commissioning efforts, developing a technology-enabled model of support, reducing restrictions and enabling individuals to have more autonomy and control over their support.

Just Roaming really helped us think about a different way of managing risk. We really focused on a culture of improving quality of life… our fundamental aim was to reduce restrictions.

Open panel discussion

Best Practice Series: Transforming Complex Care Services With Technology 4 - Just Checking

All of the session’s speakers come together for an open panel discussion. Topics discussed include the concept of ‘it’s not safe’, mitigating risk, how to commission the right technology and the use of AI in tech solutions.

Ultimately, the challenge for all of us is that cultural shift around attitudes to risk and whether tech is or isn't suitable. Please do think about what are the risks of not using TEC as well as the risks of using it.

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