Project Description

Clackmannanshire and Stirling Health and Social Care Partnership October 2019
Nancy Keenan, Area Manager
Jackie MacPherson, Team Manager, The Richmond Fellowship


Key points & transcript (.pdf)


  • Working in partnership with the local authority has transformed outcomes for individuals being supported. A joint vision in improving independence was key.
  • The sleep-in model makes it difficult to reduce support as a person develops their independence, but this provides a new way of providing round-the-clock cover without a care worker being there all the time.
  • The downsides of sleep-ins has been overcome – staff disturbing the individual at night, staff sometimes failing to rouse and respond.
  • Even those staff who would lose a sleep-in contract were able to see the benefits for the individual, and were instrumental in setting up meaningful and pertinent alerts.
  • The wide range of technology which can be used to set up alerts means the service is tailored to the individuals. During the trial period we learned which alerts to set based on actual (rather than supposed) need.