Does Just Checking require wifi?

No - Just Checking operates using a roaming mobile SIM which transmits via the strongest available mobile network. All you need to use Just Checking is an electrical supply. Check out our how it works page to find out more.

Can I install Just Checking at the weekend?

Ideally, we recommend completing new installations between 8am and 5.30pm Monday - Friday. This is because our customer support team are available via phone during these hours, and can set up the install and check all sensors are working as they should. However, if you do need to install Just Checking at the weekend, we would recommend setting the install up yourself and testing it on a mobile device. If you do this, please call customer support on the Monday morning so they can make a record of the install and ensure everything is set up correctly.

How much does it cost to keep Just Checking in after the assessment period is over?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] You can rent a family system from just £90 a month - or £75 if you're buying on behalf of someone who is VAT exempt. Find out more about our family system here , or place your order here. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Will pets trigger the movement sensors?

Yes - cats, dogs and other animals that roam freely may trigger the movement sensors. To ensure you only capture the movements of the individual(s) in the property, stick a piece of opaque tape over the bottom half of the grey ball in the centre of the sensor, and place the sensor high up on the wall. This will prevent the sensor picking movement up low down in the room.

How does Just Checking support the assessment process?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] Just Checking provides objective evidence of individual's support needs by showing an overview of their activity around the home. This can help professionals personalise care packages, speed up the assessment process, and identify and mitigate any risks to the individuals. For more information about the benefits of Just Checking, please visit our professionals page. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

How can I tell if someone has switched the Just Checking system off?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id=""] If you see a grey hashed area on the charts, this means no data has been received during that time frame. If it is only for a brief period and movements can be seen before and afterwards, this is likely due to a temporary loss of signal. However, if it is continuous or if it is preceded by a red line, this most likely means the system has been powered off. In this case, we would suggest visiting the property to perform checks, switch on or reboot the hub, and call customer support to make sure everything is working properly. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

How many sensors should be used for an assessment?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] Regardless of the reason for the assessment, it is best to use as many sensors as possible - ideally one in each room of the house. This is because doing so paints a more accurate picture of daily routine, for example helping to differentiate between the individual leaving the house or receiving a visitor. In multi-person occupancies, it is best to use a multi-person system and place the allocated door sensors on the resident's bedroom doors. This makes it easier to establish who is responsible for activity in communal areas. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What is Just Checking?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" class="" id=""] Just Checking is an activity monitoring service that helps people live more independently with tailored support. Using small sensors placed around a property that send information to an online application, Just Checking shows family members and professionals a summary of an individual's daily routine. This can then be used to provide evidence for care decisions. You can see more information about Just Checking for family members here , or more information about Just Checking for professionals here . [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]